(Senior) Digital Marketing Account Manager

Location: Berlin, Germany – Hybrid and Flexible working hours.

Salary: Paying up to €70,000.

Language Requirements: Native German level.

About the Company

An international full-service digital agency is looking for a (Senior) Digital Marketing Account Manager to join their team based in either Berlin, Hamburg, or Cologne: And work on exciting brand and ecommerce clients across the digital marketing spectrum: Paid Social and SEA, to Content and SEO.

The business prides itself on having won multiple ‘Agency of the Year’ awards, as well as being a Certified B Corp. Meaning you’ll have the opportunity to work with some of the best digital talent in the DACH region, and within Germany.

The agency also offers hybrid and flexible working, with a mix of home-based working, in-office, and flexible working hours: The business trusts you to get the work done without micromanagement but promotes collaboration between its teams.

Digital Marketing Account Manager Role and Responsibilities

As Digital Marketing Account Manager, your primary responsibility will be to own multiple client accounts for the agency, ensuring optimal account management. Your day-to-day responsibilities will include:

• Act as the main point of contact for multiple client accounts, building and maintaining strong client relationships and ensuring the clients goals are achieved.
• Coordinate agency efforts for client accounts across multiple channels: Paid Social, SEA, Content, SEO, Data and AI.
• Work across a variety of client accounts, such as brand and ecommerce.
• Work alongside the team of Project Managers, who support you in running the accounts.
• Collaborate with the appropriate teams (such as content, paid media etc) on optimal running of accounts.
• Heavily involved in pitch work for new business and exciting clients, as well as up-selling and cross-selling to existing clients.

Your Experience & Skills

You will be supported to work how is best for you, in a hybrid and flexible working environment. The business does, however, ask that you roughly fit the following criteria:

• 3+ years of experience working across digital marketing account and client management.
• German speaking to a native level.
• Experience in, or understanding of, multiple digital marketing channels such as: Paid Social, SEA, SEO, Content, Data, and AI.
• Experience of managing clients across multiple channels.
• Confident in communicating with and managing relationship with senior and enterprise level clients.
• Experience in winning new business with new business pitches, as well as spotting opportunities for up-selling and cross-selling.

Company Benefits

• Flexible working hours, with the opportunity to work from home and from abroad.
• Health and mental wellbeing support, with access to coaches and psychologists.
• A flexible €350 a year bonus package to use for transport, internet costs, food stamps, gym memberships etc.
• Individual training budget, for you to spend how you see fit on areas that interest you.
• Support and development plan to help you progress to an Account Director position.

Even if you’re not sure if you’re quite right for this role or don’t tick every box on this job advert, we would love to hear from you. Please apply and we will be in touch.