Job Title: Senior Account Manager (Organic Social)

Location: London (Hybrid – 3 days per week in the office)

Salary: £40,000 – £48,000

The Company

A social-first creative agency built for modern brand building. The team blends social natives, brand strategists, and creative thinkers to deliver impactful work for major brands across multiple sectors. With a strong focus on culture, collaboration, and continuous improvement, the agency operates with a people-first mindset and is recognised as a genuinely great place to work.

Their approach combines creativity, strategic thinking, and an understanding of how brands truly grow on social, supported by an environment rooted in clear communication, accountability, and shared development.

Roles & Responsibilities

As a Senior Account Manager, you’ll lead the delivery of social strategies and always-on programmes for some of the agency’s largest and most complex clients. You’ll manage day-to-day communication, ensure smooth internal workflows, and support the Account Director in driving best-in-class output.

Your responsibilities include:

• Leading daily client communication, strengthening relationships, and supporting growth opportunities.
• Implementing strong ways of working across accounts, briefing, comms processes, timelines, and team coordination.
• Reviewing content to ensure it aligns with client objectives and the broader social strategy.
• Partnering with Strategy to articulate results, insights, and performance impact.
• Coordinating influencer and creator activity in collaboration with Social Media Managers and the Studio team.
• Acting as a People Lead for an Account Manager, supporting their development.
• Helping shape and maintain a positive, collaborative team culture.

Your Skills & Experience

• 3-5 years’ experience working in social media (agency experience preferred).
• Strong interpersonal and communication skills, clear, confident, and calm under pressure.
• Highly organised with the ability to manage multiple deadlines and fast-moving content.
• Genuine interest in social platforms, brand building, and digital culture.
• Pride in delivering exceptional work with strong attention to detail.
• Ambition and drive to grow within a rapidly evolving industry.
• A collaborative mindset and willingness to contribute positively to team culture.

Company Benefits

• Hybrid working model with 3 in-office days for collaboration and connection.
• Access to structured progression frameworks for clear career development.
• A supportive and inclusive team culture built around shared values.
• Opportunity to work with large, exciting brand names on impactful social work.
• A workplace committed to diversity, representation, and conscious contribution.

JOB ID: #3492466