Job Title: Client Services Account Executive

Location: London / Hybrid

Salary: £25,000 – £30,000 + Discretional Bonuses

If you want to be brave, be important, and learn a lot, then this is the role for you.

Are you ready to move into a role with greater involvement at the strategy level? Do you want to work closely with clients, managing project timelines, ensuring targets are met and deliverables are on track?

About the Company

Due to exciting new changes, the business is looking for a Client Services Account Executive to grow into a respected expert, someone who isn’t afraid to challenge clients when needed and to help translate the client’s needs into digital terms.

The company boasts all of the usual perks of a leading agency, the pool table, drinks on a Friday, in their trendy Central London office a stone’s throw from a major tube station, but also take pride in being recognised as an award-winning workplace due to their diversity, inclusivity, and focus on supporting individual professional development.

Client Services Account Executive Role & Responsibilities

As a member of the client services team, you’ll (with the support of the Account Directors, Account managers and the rest of the client services team) use your excellent communication and multi-taking skills to maintain strong client relationships, whether that’s through face-to-face meetings or email, phone. Additionally, your role will encompass:

• Reporting and presenting the campaign performance of multiple departments such as (PPC, SEO, Display and Social Media).
• Collaborate with delivery teams on the planning and execution of campaigns.
• Assist in the management of client relationships while ensuring roadmaps and forecasts are regularly communicated to clients.
• Work with the Account Director and Managers to upsell relevant services and channels.

Your Skills & Experience

While ideally you may have knowledge across multiple digital channels and an understanding of how they work together, you will also receive a commitment to developing your knowledge as you grow within the position and your responsibilities develop. The company does ask that you have:

• 6 – 12 months of experience, ideally in Paid Media or SEO*.
• Highly motivated and hardworking, able to manage deadlines across multiple accounts and channels.
• Good knowledge of analytics, using them to make informed decisions regarding digital strategies.
• Proficient in Microsoft Office, most importantly in Excel and PowerPoint: The essentials for every digital marketer.
• Excellent communication skills as you coordinate with multiple teams and multiple clients.

*Previous experience may have been as an SEO Executive, SEO Account Executive, Paid Media Executive, Paid Media Account Executive, Digital Account Executive, Client Services Executive, or something similar.

What’s in it for you

• Dynamic and flexible working options. You will be supported in working how and when is best for you.
• Want to work abroad? Remote working for a month a year: No popping into the office for Monday morning meetings necessary.
• You’ll receive a commitment to both your physical and mental wellbeing, with private medical insurance to take care of you and your mental health.
• Annual bonus upon delivering above base targets – it’s always nice to be recognised when you’re smashing it.
• Bi-annual performance & salary reviews, to make sure your hard work is recognised and rewarded, and your progress is receiving the support it needs.
• An above-statutory pension contribution: When it’s for the long term, it’s worth doing properly.
• A 3pm finish on Fridays in summer, to make the most of the sun and the weekend.
• 25 days holiday, to start, increasing to a maximum of 30 after 5 years tenure. And there’s no need to save holidays for Christmas, the office is closed!

Does this sound like the perfect position for you? Or not sure if it’s right? Email me at alexisw@herd.digital or give me a call at +44 7710 189371 for a chat to find out more about this position.