Digital Account Director (Client Services) job in London | Up to £55,000

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Digital Account Director (Client Services)

Job Title: Client Services Account Director

Location: London / Hybrid

Salary: £45,000 – £55,000 + Discretional Bonuses

Are you ready to make the move to managing strategic direction, across multiple key client accounts? To work with and mentor the Account Manager and Executives in your team to ensure excellence in digital deliverance and growth?


About the Company

Due to exciting new changes and growth, the business is looking for a Client Services Account Director to collaborate with necessary departments throughout the business, and be the crucial point of contact between stakeholders, strategy and relationships.

The company boasts all of the usual perks of a leading agency, the pool table, drinks on a Friday, in their trendy Central London office, but also take pride in being recognised as an award-winning workplace due to their diversity, inclusivity, and focus on supporting individual professional development.


Client Services Account Director Role & Responsibilities

You’ll assist in leading the strategic direction of the Client Services team, mentoring the managers and execs who support your work, and use your excellent communication and multi-taking skills to maintain strong client relationships. Additionally, your role will encompass:

  • Identifying and securing new opportunities for revenue in existing channels and new channels, and opportunities for cross-channel sales.
  • Managing campaign strategy and delivery, from ideation to reporting.
  • Being responsible for monthly client billing working with finance to ensure accuracy.
  • Leading the Account Manager and Execs within your team, provide ongoing support for their development, as they support the execution of your strategy.
  • Contributing and lead new business pitches, working with delivery teams to both maintain relationships with existing key client accounts and secure new business opportunities.


Your Skills & Experience

You will have a strong working knowledge across a wide range of digital channels and a deep understanding of how they work together: But you will receive whatever support necessary, to work however works best for your work. Additionally, you will have:

  • 4+ years’ experience either Client side or agency, in online marketing channels such as Paid Media or SEO*.
  • Experience in planning multi-channel campaigns for major brands.
  • Experience of leading and developing teams to realise their full potential.
  • Willing and able to work remotely, from client offices globally, when necessary.
  • A commercial focus, looking for opportunities for growth and working with business teams for cross-channel sales opportunities.

*Previous experience may have been as a Senior Client Services Manager, Senior SEO Manager, SEO Manager, SEO Account Manager, Senior Paid Media Manager, Paid Media Manager, Paid Media Account Manager, Digital Account Manager, Client Services Manager, or something similar.


What’s in it for you

  • Dynamic and flexible working options. You will be supported in working how and when is best for you.
  • An above-statutory pension contribution: When it’s for the long term, it’s worth doing properly.
  • Remote working for a month a year: No popping into the office for Monday morning meetings necessary.
  • You’ll receive a commitment to both your physical and mental wellbeing, with private medical insurance to take care of you, your family, and your mental health.
  • Annual bonus upon delivering above base targets – hard work is rewarded and recognised.
  • Bi-annual performance & salary reviews, to make sure your hard work is recognised and rewarded.
  • A 3pm finish on Fridays in summer, to make the most of the sun and the weekend.
  • 25 days holiday, to start, increasing to a maximum of 30 after 5 years tenure. And there’s no need to save holidays for Christmas, the office is closed!


Does this sound like the perfect position for you? Or not sure if it’s right? Email me at or give me a call at +44 7710 189371 for a chat to find out more about this position.

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